Retail CIO Outlook Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Retail CIO Outlook
Mohan Krishnaraj, Global Head of User Experience at HARMAN, a Samsung company
Greg Petro, President and CEO, First Insight
John O'Reilly, VP of Business Development, Aptaris
When consumers demand instant gratification, including fast delivery and information at their finger-tips, the speed of retail must be accelerated.
Mark Wang, Chief Data Scientist, Alorica
It might be painful to analyze where your brand is falling short, but consider feedback from your customers as a gift, not a pain point.
Paul Scorza, Executive Vice President, IT and Chief Information Officer And Thomas Blackburn, Vice President, Solution Development for Retail Business Services, the services company of Ahold Delhaize USA
To win in the everchanging retail marketplace, retailers must engage with consumers on their terms.
Graeme McVie, VP & GM, Business Development, Precima
Omni-channel and ecommerce/ mcommerce will continue to be hot topics.
Dr. mark Chrystal, Chief Analytics Officer at rue21
Compared with prior industrial revolutions, the pace of innovation is exponential and impacting every industry around the globe, rather than the linear and slower-paced change seen
Gene Ku, Chairman, Mobovida, LLC
Consumer tastes are as fickle as ever and styles change with seemingly every Instagram personality or YouTube celebrity touting new wares from different brands.
Brian Paul, Director, Global Information Systems, Whirlpool Corporation
The connected appliance is by far the biggest technology challenge in the home appliance industry.
Anand Shaw, Cofounder, Inventrik Pte Ltd
In the age of smart-phones, social media and connected devices; keeping millennials engaged has become more difficult than ever before, especially for retailers.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Tim Collins, President, Aimia's Intelligent Shopper Solutions
Artificial Intelligence and machine learning provide insights at a level of granularity and speed that we would not have dreamed of even five years ago.
Mike Ruchensky, VP and CIO, Swift Transportation [NYSE-SWFT]
Today’s fleet managers—and their drivers—face heightened responsibilities in an increasingly competitive transportation industry.
Sangy Vatsa, EVP & CIO, Comerica Bank [NYSE: CMA]
Our Bank is known for raising customer expectations by offering customer-rich products and services. Fast maturing and adoption of digital technologies in everyday use is further elevating those expectations for our customers and our colleagues.
Lauren Mead, VP-Marketing, TrimeTrade Systems
Today’s retail landscape is more challenging, competitive and dynamic than ever before.
Earl Newsome, CIO, Praxair, Inc.
One trend is electronic notification of milestones during the product delivery cycle giving customers access to accurate location information.
Matt Mobley, EVP, CTO, Merkle
Consumer identity and experience should cross all organizational boundaries: brand, Line of Business, or channel and media teams.
Michelle Peluso, CMO, IBM Corporation And Laurence Haziot, Global Managing Director, Consumer Industries, IBM Corporation [NYSE:IBM]
Retailers must evolve from emphasizing transactions to focusing on building intimate, unique customer relationships.
