Retail CIO Outlook Weekly Brief
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Nick Burton, Vice President Digital Development, Avon
Michael Wilburn, Senior Director, Global CRM Technology at Ancestry
What is preventing organizations from truly optimizing their 360-degree view of the customer? I’ll give you a hint - it’s not technology.
Andy Weir, Executive General Manager, Bankwest Technology & Transformation
By providing the user an endless choice of instagramable selfies, retailers created a stage for their actor to star in and broadcast their brand story.
Amit Mangwani, Director of Retail Marketing, Intel Corporation
The increase in online sales generated by traditional companies is a key contributor to the growth of sales in e-commerce.
Luis Sanz, Founder, Olapic
There is no question that data is a critical part of retail success. Each part of the customer journey needs to be tracked and measured.
Charlie Cole, Chief Digital Officer, VP, TUMI
It’s easy to over complicate. Ultimately retail is divided by two lowest common denominators of data–at the product level and at the customer level.
Mo Dastagir, CIO, Cresco Labs
Mo Dastagir is currently working as a CIO in Cresco Labs, which is one of the top three cannabis companies in the U.S. He joined the company in 2019 when it was trying to expand its
Scot Ferraro, Director, Wolters Kluwer’s CT Corporation [FWB:WOSB]
A national phone carrier ran into a big problem as it opened a slew of storefronts in shopping centers across the country.
Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More
Simple integration, continuous learning, low cost and accuracy of face detection and analysis would potentially make face recognition a commodity service for retail software applications.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
The role of contact centers are often diminished due to the volume of interaction it handles in comparison to websites.
Armin Roeseler, CIO, Swanson Health Products
Requirements regarding site performance, reliability, scalability, and flexibility, etc., provide new challenges for IT organizations.
Ian Pattison, Head of Retail Architecture, Google Cloud UK
Cloud can help unite and analyse various datasets to help brands evaluate sourcing decisions quickly and easily, with meaningful real-time inputs.
Michael Rodgers, Chief Strategy & Information Officer, Pilot Flying J
It is about converting the potential customers into loyal customers, by ensuring we provide best utility and benefits for customers.
Judah Taub, Managing Partner, Hetz Ventures
Gradually, the Israeli retail-tech scene is becoming one that international retailers cannot afford to ignore
Ryan Byrd, CIO & VP Engineering, Entrata
Google Apps is the new office software leader, particularly for younger, faster-moving, web-centric companies.
Brett Thoreson, CEO & Co-Founder, CartStack
E-commerce is a growing industry, with more customers and retailers entering the market - driving advertising and bid prices up.
