Retail CIO Outlook Weekly Brief
Be first to read the latest tech news, Industry Leader's Insights, and CIO interviews of medium and large enterprises exclusively from Retail CIO Outlook
Tim Collins, President, Aimia's Intelligent Shopper Solutions
Antonio Sciuto, EVP & Chief Marketing Officer North America, Nestlé
Fiona Swerdlow, VP, Research Director, Forrester Research
Joe Sheridan, Corporate Director of IT & CIO, Soave Enterprises
Informational Technology is a massively evolving and dynamic sector. Technology has permeated to every strata of the society and is playing pivotal role in shaping social dynamics.
Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce
The competitive landscape is challenging and knowing one’s customer may be more important than ever before.
Richard Heyman, SVP & CIO, Gordmans Stores in Omaha, NE
Most of us like things to evolve predictably and at a pace that gives us time to absorb change without experiencing undue stress or upsetting the status quo.
David Marcotte, Senior Vice President, Kantar Consulting
Asymmetrical warfare is waging undeclared war by means of proxies, independent agents, and professionals so that there is no clear line of responsibility or plausible deniability.
Bettina Thorkelin, Regional Director Nordic, Omni-channel, Valitor
A 360-degree view of customer behavior offers an invaluable asset for the retailer to carve out a distinct voice and purpose across all the channels that consumers use to browse, shop, and
Michael Jaconi, CEO & Co-Founder, Button
People continue to spend more time on mobile, requesting, purchasing, and booking the exact products they want, at the exact time they want them.
Sahal Laher, CDO & CIO, Destination XL Group
There is extreme competition in the retail industry today and thousands of stores are closing in what is being described as the retail apocalypse.
Mark Wang, Chief Data Scientist, Alorica
It might be painful to analyze where your brand is falling short, but consider feedback from your customers as a gift, not a pain point.
Matan Holander, VP Business Development
Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.
Romain Liot, COO, Adore Me
Adore Me was established in 2012 and sells inclusive, affordable, fast-fashion intimates online. End of 2017.
Nizzi Renaud, CMO, Zazzle
The sharing economy can provide inspiration for any fast-growing retail player.
Hui Wu-Curtis, Sr. Director, Customer Care Strategy-Global, Choice Hotels International
The role of contact centers are often diminished due to the volume of interaction it handles in comparison to websites.
Bill Bass, Chief Marketing Officer, FULLBEAUTY Brands And Kara Lawson, Senior Director Ecommerce, FULLBEAUTY Brands
The two of us have been using technology to sell online since the mid-1990s (one of us helped define and standardize the pixel sizes of the very first banner ads) and we have generated many billions of dollars of ecommerce revenue.
Sreekanth Chetlur, Head Of E-Commerce & Omni Channel, Pt Matahari Department Store Tbk
It is time for other retailers to make the digital transformation towards the new age of retail.
Yvonne Lim, Senior Director, Razer Inc.
It is hard to have a conversation about technology nowadays without talking about blockchain or some sort of distributed ledger technology (DLT).
Shirish Lal, COO & CTO, Harte Hanks [NYSE:HHS]
The last five years has seen a dramatic change in CMO’s engagement in technology decisions. From Gartner declaring the CMO will make more IT purchasing decisions.
