retailciooutlook

Bringing the Power of Lithium-Ion for IoT and Edge Computing Applications through APC Smart-UPS

Pankaj Sharma, Senior Vice President, Home & Business Networks, Schneider Electric

Leveraging POS Systems to Enhance Customer Experiences in Retail

Bernie Winter, Director of Point-of-Sale Systems, Tops Friendly Markets And Mike Metz, Vice President of Information Technology, Tops Friendly Markets

"Embracing Social Media to Enhance the Customer Experience"

Jim McCann, Founder and CEO, 1-800-Flowers.com

Hybrid Cloud Opens the Door to Retailer's Digital Transformation

Vish Ganapathy, VP, Partner, IBM Industry Academy Member for Consumer Industries

Improving Agile Product Owner Effectiveness in Business Services Organizations

John David Woods, CMO, Dotcom Distribution

Improving Agile Product Owner Effectiveness in Business Services Organizations

You are part of a service organization, and we know how to get things done quickly and efficiently.

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)

Sanjay Choubey, VP-IT, Briggs & Stratton

Journey from Intelligent Automation (IA) to Artificial Intelligence (AI)

A leaders in business or IT, automation has always been understood as an approach to manage cost and increase operational efficiency.

The 360-Degree View Must Be Definitive

Lauren Freedman, SVP Digital Strategy/Chief Merchant, Astound Commerce

The competitive landscape is challenging and knowing one’s customer may be more important than ever before.

AI and it's Place in E-Commerce

Anna Cole, Director of E-Commerce Operations, User Experience and Merchandising, Carhartt

AI and it's Place in E-Commerce

It was hard to believe that a machine could out-think a genius like Kasparov.

Free Wi-Fi Versus Paid: Which is Better for Your Business?

Patricia R. Hume, Chief Commercial Officer, iPass

Free Wi-Fi Versus Paid: Which is Better for Your Business?

We live in a mobile world, where a staggering 4.8 billion people around the world are mobile users. Among those billions, more than one billion are mobile professionals.

The Realization that Online is Where the Future Is

Reid Greenberg, SVP, Kantar Retail

The Realization that Online is Where the Future Is

The good news is, there are a lot of shiny things to ignore and focus on the leading trends that seem to be valid for commanding attention for the foreseeable future.

Ecommerce Evolution: How Will Blockchain Fill Existing Gaps in the Ecommerce Industry?

Yvonne Lim, Senior Director, Razer Inc.

Ecommerce Evolution: How Will Blockchain Fill Existing Gaps in the Ecommerce Industry?

It is hard to have a conversation about technology nowadays without talking about blockchain or some sort of distributed ledger technology (DLT).

Extending the Power of your POS to Loyalty and CRM

Mark Horbal, CIO & CTO, SpringBIG

Extending the Power of your POS to Loyalty and CRM

Your POS is your workhorse. It sees every transaction in every store.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

Faster Decision Making: A Business Advantage for Retailers

Kyle Wierenga, Director of Analytics and Measurement, Aimia Inc. [TO-AIM]

Faster Decision Making: A Business Advantage for Retailers

Retailers have multiple channels today on different systems with different levels of complexity that when combined can give retailers actionable insights.

Looking For A Retail Tech Revolution? It Starts With The Packaging

Martin Ros, SVP & Head of Intelligent Packaging, Stora Enso [HEL: STERV]

Customers can also interact with the RFID tag using their smartphone to verify their packages are un-tampered-with, building trust with the retailer

Only Fools Fragment: How Seamless Experiences Keep Customers

Scott Rigby, Head of Digital Transformation for Enterprise Solutions, APAC, Adobe

Only Fools Fragment: How Seamless Experiences Keep Customers

It’s a challenge for CIO’s to provide a technology transparent experience to customers when the average company has 91 marketing technologies driving its customer experience.

Retail: It's all about 'Experience'

Paul Scorza, CIO & EVP-IT, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY] And Malcolm D'Souza, Sr. Director, IT-Transformation Retail Business Services, an Ahold Delhaize Company [Euronext: AD] [OTCQX: ADRNY]

Retail: It's all about 'Experience'

From digital signage to customer facing devices, to internet cafés, the use and reliance on technology has grown exponentially.

Serving Soldiers and Airmen - Online and Around the World

Phil Stevens, CAO & CIO, Army & Air Force Exchange Service

Serving Soldiers and Airmen - Online and Around the World

Retail is the most competitive sector in business today with rapid innovation in the customer journey and the “last mile” of fulfillment.

When to Hire a Consultant

Tami Reiss, CEO, Cyrus Innovation

When to Hire a Consultant

If you think that consultants are people who only express their opinions but aren’t worth an investment because they don’t really DO anything, then you’re mistaken.

Infusing Analytics into Physical Retail Stores

Brandon Schulz, Director, Retail Vertical, Luxoft [NYSE:LXFT]

Infusing Analytics into Physical Retail Stores

With the growing customer demands, players in the retail industry are leveraging advanced eCommerce platforms to enhance shopping experience.