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Making E-commerce Magical

Earl Newsome, CIO, Praxair, Inc.

Raising the Benchmark of a Good Customer Experience

Djamel Toubrinet, Marketing Director, Americas–Retail, Cegid Group

Empowering Consumers in the Retail Space

Steve Rempel, CIO, Rite Aid

Retail's Opportunity is Not in Technology It's in Removing Friction for Customers

Maureen McDonagh, Head of Industry, Retail, Facebook

Meeting the Changing Needs of Customers

Joseph Santamaria, CIO, PSEG [NYSE: PEG]

Meeting the Changing Needs of Customers

Customers expect interactive technology to provide faster, more accurate customer information and, where possible, specific and contextual information.

3 Ways Retailers Can Participate in the Sharing Economy

Nizzi Renaud, CMO, Zazzle

3 Ways Retailers Can Participate in the Sharing Economy

The sharing economy can provide inspiration for any fast-growing retail player.

Encryption Equals Customer Service

Prabash Coswatte, CIO, Vallarta Supermarkets, VSI

Retail Security is being squeezed between two trends—the rising cost of labor and the leveraging of technology.

Why Fragmentation is the Enemy of Productivity

David Kerr, CEO, Octiv

Why Fragmentation is the Enemy of Productivity

Making connections between sales and marketing teams can be challenging, but when teams are committed, an entire organization can benefit.

Retailers Expand Use of Technology Solutions

Randy Gross, CIO, CompTIA

Retailers Expand Use of Technology Solutions

The retail sector has experienced many changes throughout its history. Over the past 10-15 years the impact of disruptive technologies has been especially pronounced.

Three Ways through Retailers Can Step Their Game Up in 2017

Fiona Swerdlow, VP, Research Director, Forrester Research

Three Ways through Retailers Can Step Their Game Up in 2017

This year has been no picnic for retailers. With Thanksgiving weekend upon us, many retailers are in the throes of the holidays and are doing all they can to achieve a strong finish to a

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

Amy Zirkle, Ex Vice President, Industry Affairs, Electronic Transactions Association

The Transformative Role of Software for Payments: Synergies, Opportunities and the Retail Experience

There are few industries yet untouched by the tidal wave of technological innovation.

Why Every Retailer Must Become a Technology Company by 2020

Corey Tollefson, SVP & GM, Infor

Why Every Retailer Must Become a Technology Company by 2020

In today’s competitive marketplace, retailers have faced enormous challenges adapting to sky-high customer expectations and the pressures of digital on brick-and-mortar stores.

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Matan Holander, VP Business Development

Mobisoft: Streamlining B2B E-Commerce at Fingertips

Business-to-business (B2B) e-commerce has evolved at multiple levels. Evidently, understanding the unique purchasing preferences of the modern day buyers have become increasingly critical to the long-term growth of B2B merchants.

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Julia Ricci, VP, Information Technology - Retail Shared Services & Solutions, Total Wine & More

The Future Face of the In-Store Customer Experience: Face Recognition Technology

Simple integration, continuous learning, low cost and accuracy of face detection and analysis would potentially make face recognition a commodity service for retail software applications.

Technology Revolutionizing Core Store Operations

Nadia Shouraboura, Founder & CEO, Hointer

Five years ago, on December 20th, I was sitting on a white leather couch at my home feeing like a queen.

When Science Fiction Becomes Science Fact: An Industry Embracing Monumental Change

Stephen Barnham, SVP & CIO, MetLife Asia

When Science Fiction Becomes Science Fact: An Industry Embracing Monumental Change

AI and enhanced mobile technology is changing the way we live and raising expectations for how we interact with the brands around us.

Technology Revolutionizing Retail Industry

Emily Culp, CMO, Keds USA

Technology Revolutionizing Retail Industry

It’s imperative that consumer data and insights are used to inform everything that a brand does to create better consumer experiences.

Thinking out-of-the-box to launch business beyond borders

Bill Bass, Chief Marketing Officer, FULLBEAUTY Brands And Kara Lawson, Senior Director Ecommerce, FULLBEAUTY Brands

Thinking out-of-the-box to launch business beyond borders

The best way to truly test a new technology is an A/B test: show half a random sample the new technology, hide it from the other half, then compare the performance of the two groups.

Retail Success Requires Boosting Operational Efficiency

Nick East, CEO, Zynstra

Retail Success Requires Boosting Operational Efficiency

To deploy at scale, management and operational processes need to be automated to reduce cost and risk.

Artificial Intelligence, Machine Learning, and the Future of Online Retail

Faraz Mohamed, Director, Head of Innovation, Nisum

Artificial Intelligence, Machine Learning, and the Future of Online Retail

Artificial intelligence (AI) and machine learning are disrupting business as usual across industries.